School Gateway Help

    Parent Messages/Emails, Club Bookings, Lunch Payments, Parents Evenings and Trips – **IMPORTANT UPDATE**

    We are moving our payment system and communications provider and are very excited to be introducing School Gateway.  School Gateway will be our app available on Android, iOS and the web. It will work on phones, tablets, laptops and even smart watches.

    All school related communication, parents evenings, newsletters, attendance figures, club bookings, dinners bookings and payments will go through School Gateway from 19th October 2020. To stay up to date with what’s going on at school, make sure you download the app for free.

    Just search School Gateway in your App store and download.

    Your login details will be automatically generated using the contact information Rendell Primary School already has, so please make sure the details we hold for you are up to date. You can check and change these details by contacting the school office.

    You can also login to the online version of School Gateway if you do not have a smart phone, although we do recommend using the app if possible as it makes it far easier to get hold of parents when we need to.

    1. Go to www.schoolgateway.com

      2. When you visit the School Gateway website for the first time, please select ‘New User’ and enter your email address and mobile telephone number you have registered with the school

      3. The system will send a PIN code to your phone; please enter this PIN code and your account will be activated for you.

      As soon as you’ve got the system set-up, you’ll be able to pay money to the school online.

      If you’ve recently changed your email address or mobile telephone number, please let us know so we can update our records.


    Please could you download this new app to your phone (it’s free) as it will help us improve communication with parents – and save the school money.

    The set-up process is simple and will take no more than a couple of minutes:

    1. Search for “School Gateway” in the Apple App Store/Google Play or on your phone go to www.schoolgateway.com/apple (Apple) or www.schoolgateway.com/android (Android)

    2. Install the app and if you are asked then say yes to “Allow Push Notifications”

    3. When you launch School Gateway for the first time, please select ‘New User’ and enter the email address and mobile telephone number you have registered with the school

    4. The system will send a PIN code to your phone; please enter this PIN code and the app will be activated for you.
    As soon as you’ve got the system set-up, all of the text messages we send you will appear in the app; you’ll receive notifications/alerts as normal.

    School Gateway Website 
    Support